Serve More Customers with Fewer Agents

A multi‐channel customer service software that
integrates with your current CRM platform

Watch How

All The Best Aspects of Salesforce Desk.com But Better


Download the Whitepaper

Get all‐in‐one customer support for small and medium businesses

HELP CUSTOMERS FASTER

Funnel and view all of your incoming requests from the phone, email, web, even Twitter all into one place.

Create views on incoming data with powerful workflows and make it work for you.

MAKE BETTER DECISIONS

Having a single-pane of glass lets you personalize interaction with your customers by giving you insights into their behavior and history.

Insightful analytics and dynamic dashboards get you the right data, and help drive your operations.

LET CUSTOMERS HELP THEMSELVES

Reduce your load by having a community where your customers can communicate with one another, manage cases for their company, and view and interact with your knowledge base.

CONNECT AND GROW

Use our powerful API to interact with your applications or use one of our many integrations.

Supportbench breaks the traditional feature based pricing model and gives you Enterprise level feature list right out of the box. Pay only for what you use!

HOW WE WILL MAKE YOU DELIVER SUPPORT BETTER

We have created Supportbench from the ground up to be the ultimate support organization CRM and toolset. Supportbench is tailored to mold itself into the most demanding of business environments with features offered nowhere else.

SEGMENT AND RUN IT EVERYWHERE

With segmentation, you can implement one customer service system across multiple organizations or departments within your company. This means you can have your IT, customer service, and account management within the same platform.

Every account is self contained ensuring the highest possible security and with all the infrastructure hosted in Microsoft Azure, you can feel safe about your data.

Differentiator

AMAZING SUPPORT

No matter what support plan you choose, our team prides itself on delivering support unrivalled in the industry.

CUSTOMER SATISFACTION / SURVEY / NPS

Know how your support is doing by asking customers how their experience was and collect and track your net promoter score. If you need a little more information, create custom surveys, schedule them and get the data you need.

Got 1 Hour?
Let us show you how we can help.

Schedule a Demo