See whats happening in real-time. All users can have a view of themselves, team, or a global view of the entire system.
View top issues, top outcomes, SLA performance, NPS score, backlog, and more at a glance.
Out of the box analytics that help you make the right business decisions with easy to understand graphing.
Export the graphs via PDF or extract the raw data from views or the report.
Find out what your users are doing, whats being searched when and get near realtime case deflection statistics.
Get raw data on your forum users, article views, and commenters.